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Return & Exchanges

30-Day Return Policy

We offer a hassle-free 30-day return policy on all items in original condition.

Return Conditions

  • Items must be unworn and in original condition
  • Original packaging and tags must be included
  • Returns must be initiated within 30 days of delivery

How to Return

  1. Contact us at support@gemivelle.com with your order number
  2. We'll provide you with a return authorization and shipping instructions
  3. Ship the item back to us using the provided label
  4. Once received, we'll process your refund within 5-7 business days

Exchanges

Exchanges are available for different sizes or styles. Please contact us for exchange options.