One-Year Warranty
Warranty Coverage
All Gemivelle jewelry comes with a comprehensive one-year warranty covering manufacturing defects.
What's Covered
- Manufacturing defects in materials or workmanship
- Stone settings that become loose due to manufacturing issues
- Clasps, chains, or other components that fail due to defects
What's Not Covered
- Normal wear and tear
- Damage from accidents, misuse, or improper care
- Loss of stones due to impact or damage
- Damage from exposure to chemicals or extreme conditions
How to Make a Warranty Claim
Contact us at support@gemivelle.com with photos of the issue and your order number. We'll review your claim and provide instructions for repair or replacement.