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One-Year Warranty

Warranty Coverage

All Gemivelle jewelry comes with a comprehensive one-year warranty covering manufacturing defects.

What's Covered

  • Manufacturing defects in materials or workmanship
  • Stone settings that become loose due to manufacturing issues
  • Clasps, chains, or other components that fail due to defects

What's Not Covered

  • Normal wear and tear
  • Damage from accidents, misuse, or improper care
  • Loss of stones due to impact or damage
  • Damage from exposure to chemicals or extreme conditions

How to Make a Warranty Claim

Contact us at support@gemivelle.com with photos of the issue and your order number. We'll review your claim and provide instructions for repair or replacement.